Allen Chatbot Policy

Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” a Texas Company 3831 Golf Drive Houston, Texas, US – 77018 PRIVACY POLICY Last updated: January 2024

 

Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” Chat System Disclaimer and User Agreement

This Agreement governs your use of the Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” Chat System (hereinafter referred to as “the System”). By accessing and using the System, you acknowledge and agree to the following terms and conditions. Please read this agreement carefully before proceeding. Your use of the System constitutes your acceptance of these terms. If you do not agree to these terms, please refrain from using the System.

  1. Medical Advice Disclaimer

You accept that nothing generated by the System is to be construed as medical advice. The System is not a substitute for professional medical diagnosis, treatment, or advice. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition.

  1. Recording of Conversations

You accept that all conversations with the System are recorded for quality assurance, training, improvement purposes, and compliance with legal requirements. You consent to the storage and use of these recordings by Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well”.

  1. Acceptance of Terms of Service

You accept the terms of service of Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” and also the terms of service of any third-party providers of LLMs we may use at any given time, including but not limited to OpenAI, Anthropic, Meta, Google, Mistral, and others.

  1. No Legal Contracts

Nothing communicated by the System may be deemed a legal contract. You may not negotiate pricing or make any contractual agreements with the System.

  1. Accuracy of Information

You acknowledge that the information provided by the System may be inaccurate or incomplete. The System is designed to be helpful but is not infallible.

  1. No Medical Recommendations

No recommendations regarding medication, supplements, or medical treatments are to be taken from the System. Consult a healthcare professional for medical advice.

  1. Experimental Nature and Assumption of Risk

You accept that the System is completely experimental. You assume all risks associated with its use and agree not to bring any litigation against Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” for your voluntary use of the System.

  1. Accuracy of Provided Information

You verify that the information you provide (including email, phone number, and full name) is accurate and up to date.

  1. Public Nature of Provided Information

Any information you provide to the System is to be considered public information, and access to this information by authorized parties is deemed acceptable on your behalf.

  1. Non-Protected Health Information

You agree not to provide any personal health information that you would consider protected. If you do provide personal health and medical information, it is not to be considered protected under this agreement.

  1. Contact by Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well”

You accept that you may be contacted by the Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” team for follow-up or other purposes related to your use of the System.

  1. Prohibition of Recording and Sharing

You agree to refrain from recording conversations with the System and sharing them publicly.

  1. Prohibition of System Misuse

You agree not to misuse the System, including but not limited to repetitive prompts, access by bots or automated systems, or any actions that could be deemed malicious.

  1. Location Recording

You accept that your location may be recorded during your use of the System.

  1. Limitations on System Actions

The System does not take actions such as booking appointments or making reservations on your behalf. You understand that any such actions suggested by the System are not actually performed.

  1. No Warranty

The System is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” disclaims all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  1. Limitation of Liability

In no event shall Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use of or inability to use the System.

  1. Indemnification

You agree to indemnify and hold Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well”, its affiliates, officers, agents, employees, and partners harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the System, your violation of these terms, or your violation of any rights of another.

  1. Governing Law

This agreement and your use of the System are governed by the laws of the jurisdiction in which Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” is located, without regard to its conflict of law principles.

  1. Severability

If any provision of this agreement is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

  1. Modifications to the Agreement

Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” reserves the right to modify these terms at any time. Your continued use of the System constitutes acceptance of any updated terms.

  1. Intellectual Property

a. User Content
Our Services may allow you to (i) engage in text-based interactions with the System (together with transcriptions of audio interactions, “Transcripts”), (ii) upload or otherwise make content such as audio, graphics, geographical data, text, files, data, calendar information, video, and images available to the System; and (iii) grant the System access to the camera functionality on your personal computer, mobile handset, tablet, and/or other device(s) from which you access the System. Anything (other than Feedback) that you upload, submit, or otherwise make available to the System through the Services is referred to as “User Content.” Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” does not claim any ownership rights in any User Content and nothing in these Terms will be deemed to restrict any rights that you may have to your User Content.

b. Permissions to Your User Content
By uploading any User Content to the Services, you hereby grant Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” a non-exclusive, transferable, worldwide, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works based upon your User Content solely in connection with operating, providing, and improving the Services. In addition, to the extent that your (or any third party’s) name, voice, image, likeness, and performance (any and all an “Appearance”) is embodied or contained in your User Content, you grant Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” a non-exclusive, transferable, worldwide, royalty-free permission and consent, with the right to sublicense, to use such Appearance as embodied in your User Content in connection with operating, providing, and improving the Services.

c. Your Responsibility for User Content; No Minor Content
You are solely responsible for all your User Content. You represent and warrant that you have (and will have) all rights necessary to grant us the license rights in your User Content under these Terms. You represent and warrant that neither your User Content, nor your use and provision of your User Content to be made available through or otherwise processed via the Services, nor any use of your User Content by Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” on or through the Services will infringe, misappropriate, or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. You further represent and warrant that your User Content does not contain images or personal data of minors or persons under the age of 18, and you understand that submission of such content via the Services is strictly prohibited. To the maximum extent permitted by law, we are not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of your User Content you may choose to post, distribute, or publish to any third-party websites, social media services, or otherwise.

d. Storage and Use of User Content
Except as set forth in this Agreement, Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” will not store or use any User Content. Notwithstanding the foregoing, Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” will store Transcripts and will use such Transcripts solely to operate, provide, and improve the Services. If you do not want Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” to store Transcripts of your voice and text interactions with the System, you may disable this feature in the App.

e. AI Model Providers
The System is powered in part by machine learning models and services provided by third parties such as OpenAI, LLC, Anthropic, Meta, Google, Mistral, and at times, other machine learning models. You agree to be bound by the terms of service of these third-party providers, including the OpenAI Terms of Use available at https://openai.com/policies/terms-of-use. These terms of service may include provisions such as the use of User Content to help develop and improve their services. We reserve the right to change AI model providers at will and without your consent. The same terms will apply, and upon updating our partners listed, your acceptance of this agreement at that time will update your acceptance of those terms.

f. System Output
As between you and Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well”, Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” retains all right, title, and interest in and to the output, including any text, images, or audio, generated by the System (“System Output”). Subject to your compliance with these Terms, Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” hereby grants to you a limited, non-exclusive, worldwide, royalty-free, revocable license, to use, copy, distribute, modify, create derivative works of, perform, and display the System Output for your own personal, non-commercial use (e.g., your own personal display or use). We reserve the right to request any media you post, including the System’s output, to be taken down.

  1. General Prohibitions and Enforcement Rights

You agree not to do any of the following:

a. Post, upload, publish, submit, or transmit any User Content, or use the Services to generate any System Output that:
(i) infringes, misappropriates, or violates a third party’s patent, copyright, trademark, trade secret, moral rights, or other intellectual property rights, or rights of publicity or privacy;
(ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability;
(iii) is defamatory, threatening, obscene, pornographic, vulgar, or offensive;
(iv) promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group;
(v) is violent or threatening or promotes violence or actions that are threatening to any person or entity;
(vi) promotes illegal or harmful activities or substances;

b. Use, display, mirror, or frame the Services or any individual element within the Services, Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well”‘s name, any Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” trademark, logo, or other proprietary information, or the layout and design of any page or form contained on a page, without Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well”’s express written consent;

c. Use the Services or any System Output in a manner that violates the OpenAI Usage Policies located at https://openai.com/policies/usage-policies;

d. Access, tamper with, or use non-public areas of the Services, Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well”’s computer systems, or the technical delivery systems of Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well”’s providers;

e. Attempt to probe, scan, or test the vulnerability of any Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” system or network or breach any security or authentication measures;

f. Avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” or any of Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well”’s providers or any other third party (including another user) to protect the Services;

g. Attempt to access or search the Services or download content from the Services using any engine, software, tool, agent, device, or mechanism (including spiders, robots, crawlers, data mining tools, or the like) other than the software and/or search agents provided by Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” or other generally available third-party web browsers;

h. Use the Services in connection with sending any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters, or other form of solicitation;

i. Use the Services, or any portion thereof, for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms;

j. Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services to send altered, deceptive, or false source-identifying information;

k. Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services;

l. Interfere with, or attempt to interfere with, the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services;

m. Collect or store any personally identifiable information from the Services from other users of the Services without their express permission;

n. Misrepresent your affiliation with any person or entity;

o. Violate any applicable law or regulation;

p. Encourage or enable any other individual to do any of the foregoing.

Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” is not obligated to monitor access to or use of the Services or to review or edit any content. However, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.

  1. Artificial Intelligence Disclaimer

Customer understands and agrees that the Technology, like many large language models, may produce output that is inaccurate, incorrect, harmful, offensive, personal, confidential (or have the appearance of confidentiality), or is otherwise undesirable, or appears accurate because of its detail or specificity that may still contain material inaccuracies. You should evaluate the accuracy of any System Output as appropriate for your use case, including by using human review of the System Output.

  1. Indemnity

You agree to release, indemnify, and hold Integrative m.d. L.L.C. Inc, D/b/a “Ways2Well” and its officers, directors, employees, and agents harmless from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (a) your access to or use of the Services and any System Output, (b) your User Content, or (c) your violation of these Terms.

By clicking “I Accept” or by using the System, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.